Privacy policy

1. INTRODUCTION At NOWMADE, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and protect the personal information of users of our NowAssist AI Shopify application, a shopping assistant and product recommendation application for Shopify stores. The purpose of this privacy policy is to inform our users about the types of information we collect, how we use it, and the measures we take to ensure the security of this information. By using our application, you agree to the practices described in this privacy policy.

2. INFORMATION COLLECTED In order to provide our services and enhance the user experience, our application collects certain information. The following are the types of information we collect: a. User Information: We may collect browsing data, product preferences, interaction data with the application, and conversation history with our assistant. This information helps us personalize recommendations and responses to customer questions. b. Store Information: Our application collects information about Shopify stores where it is installed, such as pages, products, collections, blogs, articles, descriptions, and metafields. This data is used to answer customer questions and provide relevant product recommendations.

3. USE OF THE COLLECTED INFORMATIONS We use the information collected for various purposes, including: a. Personalized Recommendations: By analyzing user information, such as browsing data and product preferences, we provide personalized product recommendations to enhance the shopping experience. b. Customer Support: We use the collected store information to help ChatGPT respond accurately to customer inquiries using the data stored in our database. c. Application Improvement: We may analyze user interactions with our application to identify areas for improvement and to develop new features that enhance user experience and satisfaction.

4. SHARING INFORMATION WITH THIRD PARTIES We may share user and store information with third parties in certain circumstances, such as: a. Service Providers: To provide the best possible service, we may share data with third-party service providers, such as Supabase, ChatGPT, and Shopify. These providers help us with data storage, processing, and analysis. b. Legal Requirements: We may disclose personal information when required by law or in response to a legal process, such as a court order or subpoena. 5. DATA STORAGE AND SECURITY We take the security of user data seriously and implement various measures to protect it: a. Data Storage: We store collected data in a Supabase database, which is located in Frankfurt, Germany. b. Security Measures: We employ technical and organizational measures, such as encryption and secure access controls, to protect user information from unauthorized access, disclosure, alteration, or destruction. In conclusion, we are committed to preserving the privacy of our users and implementing the best practices to protect their information. If you have any questions or concerns regarding our privacy policy, please feel free to contact us at contact@now-made.fr.